DELIVERY TERMS

Shipping

3.,90€ Finland

4,90 € Other countries in Europe

7,90 € USA

Delivery method

All of the products will be shipped as a letter straight to your own letterbox. They will be packed up very well and there will be multiple covers that will protect the product.

Estimated Delivery time:

2-5 days in Finland

2-10 days in Europe

10-15 days in USA

Please read info down below if you need to return your order. Always contact me via email nina(@)watercolorwithnina.com if you want to return your order or if you have some other troubles what it comes to your purchase.

CUSTOMER

Customer needs to fill these informations when making a order:

1.First and last name

2.Address

3.Email address

4.Phone number

Make sure that the information you gave is exactly right, so that your oder will come where it should.

RETURN POLICY

Last updated March 16, 2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at nina(@)watercolorwithnina.com. After agreement about returning an item, place the item securely in its original packaging, and mail your return to the following address:

Nina Suomala

Salmensuuntie 2B  

Reisjärvi, 85900 

Finland  


Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 


REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS  
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.  

Please Note     ●     Sale items are FINAL SALE and cannot be returned.    

 
QUESTIONS
If you have any questions concerning our return policy, please contact us at: nina(@)watercolorwithnina.com